FAQ
Frequently asked questions
What does Ratestrack do?
Ratestrack extracts data from municipal invoice PDFs and presents analytics for property rates, water, electricity, sewerage, refuse, and related municipal charges.
Which municipalities are supported?
Ratestrack currently focuses on City of Cape Town and Johannesburg invoice formats, with the extraction architecture designed to support more municipalities over time.
Is my invoice data private?
Yes. Ratestrack applies access controls and POPIA-aligned privacy practices, including masking sensitive personal information before AI extraction where applicable.
Can I track multiple properties?
Yes. Ratestrack is designed for both individual property owners and users managing municipal costs across a portfolio.